Privacy Policy

1. Introduction

Tranzia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transit routing application and services.

2. Information We Collect

2.1 Information You Provide

• Route Queries: Origin and destination addresses you enter
• Contact Information: Email address if you contact support

2.2 Automatically Collected Information

• Usage Data: Search queries, routes viewed, interaction patterns
• Device Information: Browser type, operating system, IP address
• Location Data: Approximate location based on IP address (not precise GPS)
• Cookies: Session cookies for functionality (no tracking cookies)

2.3 Third-Party Data

• Google Maps API: Route and transit data
• Public Safety Data: Anonymized crime statistics from government sources

3. How We Use Your Information

• Provide route recommendations and safety scores
• Improve our algorithms and service quality
• Respond to support requests
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 We DO NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 We Share Data With:

• Service Providers: Google Maps API, hosting providers (Railway, Vercel)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. Route queries are typically retained for 90 days for service improvement, then anonymized or deleted.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-Out: Opt out of certain data processing activities
• Data Portability: Receive your data in a portable format (GDPR)

To exercise these rights, contact us at support@tranzia.com

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws (GDPR, CCPA, etc.).

8. Security

We implement industry-standard security measures including encryption (HTTPS), secure hosting, and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy with an updated "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@tranzia.com